Get their business–and keep it
It’s not just about getting their business. Learn how to make them feel like you’re on the same team from day one. Attendees will learn how to gain trust, establish credibility & demonstrate reliability in order to build and maintain strong client relationships. This workshop is designed for key account managers who want to be more successful in their roles by building stronger customer relationships.
Learn the building blocks of customer relationship management
New customers are excited but apprehensive. They’re ready for change, but worried if they’ve made the right choice to move to a new supplier. Learn how to create an environment where clients feel comfortable and confident in their decision to work with you. Get expert advice on how to set your new customers up for success before, during, and after their transition.
Develop strong client relationships
Building new client relationships is no easy task. From the moment they make contact, you have to be strategic, insightful, and ready to help. Join us for this workshop to learn best practices on how to build strong client relationships and help your customers achieve long-term success.
Accelerate the journey from supplier to partner
It’s not always easy to know what you should be talking about with your customers. You might have a great product, but if you’re not engaging in two-way conversations and getting feedback, you’ll never know what they like or need. Learn how to develop and execute a customer collaboration strategy that will make you an indispensable partner.
Building new relationships can be tough but with this workshop, you’ll have the tools to build relationships that last.