Privacy Policy

Last Updated: 30 April, 2024

This Privacy Policy describes the policies of The KAM Club Ltd, 73 Elgin Avenue, Greater London W9 2DB, United Kingdom (the “Company,” “we,” or “us”) regarding how we collect, use, and disclose your personal information when you use our website (https://www.thekamclub.com) (the “Service”). By using the Service, you consent to the collection, use, and disclosure of your information per this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect the following personal information about you:

  • Identifiers: Name, email address, social media profile.
  • Payment Information: Billing information as required by our payment processor (Stripe).
  • Profile Information: Address, optional personalization or profile information you choose to provide.
  • Usage Data: Information on how you interact with the Service.

2. How We Collect Your Information

  • Directly from You: When you register, provide feedback, or interact with the website.
  • Through Payment Processor: Stripe provides billing information as necessary to process payments. You can learn more about Stripe and its processing activities via privacy policy at https://stripe.com/privacy.
  • Automatically: Usage data is collected through cookies and similar technologies. (See our 7. Cookie Policy below for more information.)

3. How We Use Your Information

  • Provide and Maintain the Service: To create your account, process transactions, and manage your membership.
  • Customer Communication: To contact you about your account, orders, important updates about the Service, or other membership-related communications.
  • Marketing and Promotional (With Opt-Out): To send you offers or updates related to your membership. You have the right to opt-out of these communications at any time.
  • Improve the Service: Using usage data to understand how our Service is used and make improvements.
  • Security and Compliance: To protect the Service, comply with legal obligations, and resolve disputes.

4. How We Share Your Information

We share your information in limited circumstances:

  • Payment Processors: Only to the extent needed to process payments.
  • Service Providers As necessary for data processing, recovery services, or fulfilling other business functions. These third parties are contractually bound to protect your information.
  • Legal Obligations: To comply with laws, regulations, court orders, or legal processes.
  • Protect Rights: To defend our rights or the rights of others if there’s a belief that harm has occurred or may occur.
  • Business Transfer: In case of a merger, acquisition, or sale, your information may be transferred.

5. Retention of Your Information

We retain your information as long as your account is active or as needed to provide services. We may also retain it for record-keeping, legal compliance, dispute resolution, and security purposes.

6. Your Rights (GDPR)

You have the following rights regarding your data:

  • Access: You can request a copy of your personal information.
  • Rectification: Request corrections to inaccurate information.
  • Erasure (“Right to be Forgotten”): Request deletion of your data (subject to certain exceptions).
  • Restriction of Processing: Request limiting how your data is used.
  • Data Portability: Request a transferable copy of your data.
  • Object to Processing: Object to certain uses of your data.
  • Withdraw Consent: Withdraw your consent to data processing when consent is the basis for processing.
  • Complaint to Authority: You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

7. Cookies and Similar Technologies

What are Cookies? Cookies are small text files a website places on your device when you visit. They collect information to improve your browsing experience, remember settings, analyze website usage, and sometimes for targeted advertising.

Types of Cookies We Use

  • Essential/Strictly Necessary Cookies: These are crucial for core website functions like logins and shopping carts.
  • Performance Cookies: These collect data on how visitors use the website (page visits, time spent, etc.) to help us improve performance.
  • Functionality Cookies: These remember your preferences (like language or region) for a better-tailored experience.

Your Choices

  • Browser Settings: Most browsers let you manage cookie settings, including blocking or deleting them. Refer to your browser’s help resources for instructions.
  • Opt-Out Tools (for Advertising): Specific tools might be available for opting out of targeted advertising cookies (for example, http://www.aboutads.info/choices).

Please note: Blocking all cookies can affect website functionality.

8. Security

We employ appropriate security measures but cannot guarantee absolute security due to the nature of the internet.

9. Contact Us

If you have any questions, please contact our Data Protection Officer:

The KAM Club Ltd
73 Elgin Avenue
Greater London W9 2DB
hello@thekamclub.com

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